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In addition to having fully–equipped repair laboratories in Southend, Olympus KeyMed has a national network of field service engineers, strategically placed around Great Britain, to provide a rapid emergency or breakdown call-out service, as well as planned preventative maintenance visits under Service Contract, for equipment or systems that are too large to return to KeyMed House, Southend-on-Sea for repair.
Engineer Location

Field engineers carry a comprehensive stock of repair parts backed up by inventory available from KeyMed House, Southend-on-Sea that can be couriered to them so the work can be completed the following day.

At Olympus KeyMed we are committed to providing a complete service solution and are constantly looking at ways to improve our quality of service by better responding to your individual needs. We would therefore invite you to take a moment to share your valuable opinions with us by completing our on-line questionnaire.
Field Service Engineer
Each engineer’s location can be pin-pointed geographically in real time to ensure the Field Service Co-ordinators at Olympus KeyMed direct the most appropriate member of the team to meet the immediate needs of our customers within four hours of their initial call.
Field Engineer
To request an emergency, breakdown call-out or plan your preventative maintenance visit, please contact our Field Service Co-ordinators on 01702 616333 or complete the on-line form below. Olympus KeyMed is based in Southend-on-Sea
* Mandatory fields  
First Name *
Last Name *
Medical Facility
Post Code
Telephone Number
Fax Number
E-Mail Address *
Primary Equipment
Serial Number
Additional Equipment
Area of interest
Purchase Order No
Not required for guarantee
or service contract
Loan required?
Yes   No  
Field service visit required?
Yes   No  
Please don't send me any information by e-mail
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